Document no longer available for signing
The document reached a state in which this link cannot be used.
| Problem type | /problems/envelope-gone |
|---|---|
| HTTP status | 410 |
| Emitted by | Signing page |
| Trigger |
Signing page:
document no longer available (generic terminal)
|
What happened
The signing link points at a document that is closed to signing for a reason the page cannot name more specifically. The response is HTTP 410.
What it means
The sender’s copy is unaffected; only signing through this link has ended. Where the reason is known, the more specific slug is used instead: token-expired, envelope-voided, envelope-declined, or envelope-expired.
What to do next
For a recipient: contact the sender. For the sender: the document page in the dashboard shows its current status and the event that closed it.
Problem body
Every error the API returns is an RFC 9457 problem document with media type
application/problem+json. The type member is the
stable identifier to switch on; docs_url is this page.
{
"type": "/problems/envelope-gone",
"title": "Document no longer available for signing",
"status": 410,
"instance": "/v1/...",
"docs_url": "https://staging.signenvoy-docs-b4g.pages.dev/errors/envelope-gone"
}